How to fix Android 13 Video Not Working

If you’re having trouble playing videos on your Android 13 device, there are a few things you can try to fix the issue. First, make sure you have a strong internet connection. If you’re using a cellular data connection, try moving to a Wi-Fi network. If that doesn’t work, try clearing your browser’s cache and cookies. Finally, if all else fails, restart your device.

Today in this article we are going to share with you How to fix Android 13 Video Not Working step by step. So, let’s get it started.

How to fix Android 13 Video Not Working

In 2023, Google made a new version of Android. It is called Android 13. It is the thirteenth version. Google gave it to some phones. Some people have reported that the Android 13 video is not working.

In just a quick glance at Android 13 features, it displays improved user interface elements, themed icons, an upgraded image picker, faster QR code scanning, enhanced security and safety features, and many more. Several users have started reporting that, following an update to the latest Android 13 operating system, they cannot play video content on their devices. It appears surprising and frustrating given that Google worked hard on the developer and public beta releases.

Up to this point, a large number of Android 13 users are struggling with video playback-related errors, primarily because the at-home and in-device videos are halting a growing number of consumers from enjoying their video games. Users who attempt to play video on Android 13 devices report encountering the Can’t play video error message. It seems as though the playback of videos stored on the device is becoming damaged badly. Trending*** Android 13 Apps are Crashing.

Fix Android 13 Video Not Working

If you are having trouble with your videos and you think they got lost, follow this guide for help. The chances are high that you have lost your videos if they have disappeared. A broken media player application, outdated system software, outdated viewing version, outdated video file errors, etc. can all cause problems with this.

Issues with microSD cards, system glitches, app cache data, outdated app versions, problems caused by issues with the internet settings, malware, or adware, may plague Android device users a lot. As you are aware of the reasons, follow the workarounds on this page until the issue resolves itself. Sometimes even a rudimentary workaround can serve a similar purpose. So, let’s get to work on it.

1. Reboot the Device

It’s a good idea to start your phone again after successfully shutting down all applications that were previously running on the panel. A simple restart can often correct issues related to temporary system logs. To do that, the system clears out temporary glitches.

  • Just press and hold the Power button on your device.
  • Select Restart from the power menu.

2. Check the Internet Connection

If your internet connection is slow, try changing to your Wi-Fi connection. If you have internet but the videos do not play, try changing your internet connection. If you have problems with your Wi-Fi or your mobile data, you can call the company that provides it.

3. Re-Enable Android System WebView

If Google’s Android WebView stops working and your phone can’t display the Internet properly, you can fix it by re-enabling Android System WebView.

  • Open the Settings menu on your device > Tap on Apps.
  • Go to All apps > Scroll down and tap on Android System WebView.
  • Tap on Disable and confirm the popup.
  • Now, you’ll need to Enable the Android System WebView system again.

4. Uninstall Android System WebView

To remove the Android System WebView system from the Android device, you can use the steps listed below on your Android 13 handset.

  • Go to the Settings menu on your device > Tap on Apps.
  • Select All apps > Go to the App Info page for Android System WebView.
  • Now, select Uninstall and confirm the process.

5. Update the Specific App

If you’re currently using an out-of-date video player or a YouTube application on your Android 13 device, you can update it by following the instructions given below.

  • Open the Google Play Store app on the Android 13 device.
  • Tap on the hamburger menu icon > Tap on My Apps & games.
  • Make sure to check if the problematic app update is available or not.
  • If there is an update available, tap on Update.
  • Wait for the app update to install.
  • Once done, launch the app, and check for the issue again.

6. Clear Specific App Cache Data

If you get the error message on your Android device and are also still having problems with the video stream, it is recommended to clear the app cache by going to the next step.

  • Go to the Settings menu > Tap to Apps & Notifications.
  • Tap on See All Apps > Tap on the problematic app under the App info section.
  • Choose Storage & Cache > Tap on Clear Cache.
  • Now, tap on Clear Storage.
  • Once done, reboot the device to apply changes.

7. Force Stop and Relaunch the Specific App

If there are any issues concerning the YouTube app or your particular video-streaming app, you may force quit it by following these steps and restarting its process.

  • Go to the Settings menu > Go to Apps & Notifications.
  • Tap on See All Apps > Go to the specific app under the App info section.
  • Tap on Force Stop > If prompted, just confirm it.
  • Once done, launch the problematic app again to check for the issue.

8. Update the System Software

To access the system software update on your mobile phone, follow the steps below. An outdated system software version can cause various possible issues with the media playing or streaming video applications. Android 13 is the most recent edition of the system software, and it might have some bugs or stability issues with the apps used most often.

  • Open the Settings menu > Tap on About Phone.
  • Tap on Software Update > Tap on Check for Updates.
  • If there is an update available, tap on Download and Install.
  • Wait for the software update to get completed.
  • Once done, reboot your device to apply changes.

9. Wipe Cache Partition

In most cases, removing the cache partition from your Android 13 device can improve the intermittent cache problem or system faults. Here are some methods you can try.

  • Ensure to reboot your Android smartphone in the stock recovery mode. [You can find out the steps online for your specific device model & brand]
  • Once the device is booted into the stock recovery screen, you’ll see the Wipe Cache Partition option.
  • Now, press the Volume Up or Down button to navigate to the option.
  • Press the Power button to select the option > If prompted, select and confirm Yes.
  • Wait for the process to complete > Once done, reboot the device to apply changes.

10. Reset App Preferences

Sometimes resetting app preferences on your Android device might come in handy to remove incorrect app preferences (settings) that can affect playing videos or conflict with the background data. To reset:

  • Open the Settings menu > Go to Apps (Apps & notifications).
  • Tap on All Apps (System Apps) > Tap on the three-dots icon at the top right side.
  • Here choose Reset app preferences > Make sure to confirm changes if prompted.

11. Try Using VLC or MX Player

It is also possible that you are attempting to play an incompatible video file format on your handset. Either your native video player is not compatible with the particular video file format or your video player app cannot load the files unexpectedly. It is better for you to install a third-party video player like VLC for Android or MX Player on your Android device and then attempt to play the video file via the third-party app.

These 2 video player applications are quite simple to use and handle any media record file format effortlessly. Convenient for testing if your Android 13 apparatus is still unable to play videos or not.

12. Disable the Mobile Data Limit

The newest Android phones have the mobile data limitation function so it can limit the usage of mobile data. However, the aggressive limitation of the mobile data on a device may become problematic with not enough bandwidth available. It affects the video streaming experience on YouTube or anywhere else. You should reduce the mobile data limit on your phone by following the measures below.

  • Go to the Settings menu > Mobile Data. [Go to Network & Connection on some devices]
  • Turn Off the Mobile Data Limit option. [On some devices, it may look as Low Mobile Data Usage]
  • Once disabled, turn on Airplane Mode, and then turn it off.
  • Now, you can check whether the Android 13 device is playing videos.

13. Perform a Factory Reset

If none of the procedures helped you, a factory reset program might be a great next step. Be aware that the factory reset procedure will permanently delete data such as apps, games, customized settings, internal storage files, call history, SMS messages, and so forth. Make sure you create a complete data backup of your device before attempting the steps.

  • Go to the Settings menu > Tap on About Phone.
  • Tap on the Backup & Reset option > Click on the Erase all data (Factory Reset) option.
  • Now, tap on the Delete all data option > Wait for the process to be completed.
  • Once done, your device will reboot to the system automatically.
  • Finally, go through the initial setup process.
  • You’re good to go.


Q: Why is my video not playing on my Android 13 version phone?

A: There could be a few reasons why your video is not playing on your Android 13 version phone. It could be a problem with the video itself, or it could be an issue with your phone’s software or hardware. If you’re not sure what the problem is, you can try troubleshooting by restarting your phone, checking for updates, or contacting your phone’s manufacturer.

Q: How do I fix the video not playing in the Android 13 version?
A: There are a few things you can try to fix this issue:

1. Restart your device and try again.
2. Update your Android system software to the latest version.
3. Clear the cache and data for the video app you’re using.
4. Uninstall and reinstall the video app.
5. Try a different video app.

Q: What does Android System WebView do?
A: Android System WebView is a system component for Android that allows Android apps to display web content. It’s based on the open-source Chromium project, and it’s used by many popular Android apps.

Q: Why are videos not playing on my Android 13 version phone?
A: There are a few possible reasons why your videos might not be playing on your Android 13 phone. One possibility is that your phone’s software is not up to date, so try updating it. Another possibility is that there is something wrong with the video file itself – try playing a different video to see if it works. Finally, make sure that you have a good internet connection, as videos require a lot of data to stream properly.

Q: How do I fix the video codec not supported?
A: There are a few things you can try if you’re getting the “video codec not supported” error:

-Update your media player. This might be as simple as downloading the latest version of VLC Media Player.

-Check the file format of the video you’re trying to play. Some video formats are not supported by certain media players. If the file format isn’t compatible, you can try converting it to a different format.

See more: Downgrade from Android 14 to Android 13 on Google Pixel (Step by Step)

About Vickers Carter

My name is Vickers Carter and I have been writing for for more than 6 years. Writing on many troubleshooting issues on gadgets operating systems (iOS/Android/Windows) are my main focus on my blog. Also, I love to review the smartphone's Specs and configurations. Stick to my latest updates and enjoy the tech world!

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